Ux writer - h/f


Powered by talented and passionate people working hard on democratizing the cloud, Scaleway, the 2nd leading European infrastructure cloud provider, is a multicultural company, rapidly growing into a global brand. We are present in 160 countries, with more than 300 employees of 18 nationalities.

We are a cloud computing pioneer delivering the innovative capabilities of modern multi cloud, covering a full spectrum of services for professionals: public cloud services with Scaleway Elements, private infrastructures and colocation with Scaleway Datacenter and bare Metal infrastructures with Scaleway Dedibox.

We place people at the heart of our purpose as an enabler of the internet. Our organization encourages responsibility, autonomy, commitment and thought leadership from our collaborators. Our premises are open spaces, conducive to exchange and interaction between individuals.

We believe it is our responsibility to be a positive force in society and to collectively design new systems for a better future. We want to increase access to the digital and technology industry. As our business scales, the customers we serve are increasingly diverse and global. Giving them an unbeatable experience is central to our business strategy. To better understand our customers and partners, we need a workforce that’s as diverse as they are.
Our Diversity Equity and Inclusion (DE&I) strategy is a strategic asset for nurturing our future business growth, highly visible to our customers and partners. Scaleway has committed to take a proactive approach to develop the rich skills and competencies of all our workforce and to open up professional opportunities in creative and flexible ways, so that we can truly enjoy the rewards of working in a highly diverse, inclusive and global team, no matter the gender, religious beliefs or ethnicity.

Join a community of more than 300 passionate people and become part of a growing company rooted in the world of tomorrow.

Le poste

About the job

As a UX Writer in the Product Documentation team, your mission will be to create a simple and engaging user experience through the power of words. You will be the owner of the Scaleway console wording, which is...yes, technical. 

Your job will be to make complex information clear and easy to understand. In collaboration with the other technical writers, you'll pursue the goal of helping our users complete tasks. You will also collaborate closely with our Product Designers and the Marketing team to ensure consistency and make sure that everything we launch follows our guidelines. 

You will mainly work in English but be aware that the Scaleway console is also translated into French and German. You will have to manage multiple projects simultaneously and work effectively, both autonomously and as part of a team. 
We will ask for a writing sample, so please be prepared for that :)

Profil recherché

  • Write clear, concise user-interface text for products. You can articulate complex concepts for features in any context (you can write anything from error messages and navigation items to headlines)
  • Ability to conduct continuous user research and data analysis to make sure we always use the right wording for our users
  • Work with other content creators to ensure consistency, share best practices, and coordinate with other writing teams for a seamless product experience
  • Native/bilingual English speaker (and writer). Spelling and grammar must be excellent. Another language is a plus!

  • Experience with Figma
  • Background in technical writing
  • Extensive knowledge of SEO with a proven track record of results
  • Work in a "docs as code" environment, where documentation and other assets are processed and delivered according to practices similar to those used in software development
  • Strong affinity with the IT industry
  • Flexible & open to working on various tasks that are not always strictly within your scope

  • Drive the Scaleway console wording and overall coherence
  • Define guidelines and best practices
  • Identify current pain points and come up with areas of improvement
  • Be a driving force in the evangelization of your role at Scaleway and participate in the roadmap of UX writing in the company
  • Team up with many different teams across the company and make sure they are following the process you put in place 

  • Location
    This position can be either:  
    - Based in our offices in Paris or Lille (France), partial remote is possible 

    Recruitment process 
    - Phone Screen 
    - HR Interview
    - Manager Interview - Océane FRANC Head of Product Documentation
    - Product Design Manager - Gabriel GHNASSIA
    - Technical Interviews with: Luiza DEL GIUDICE DE CARVALHO, Rowena JONES, Benedikt ROLLIK
    - Offer sent

    We treat every candidate equally in our recruitment process. Even if you don't meet 100% of the job’s requirements, we encourage you to apply and tell us why you would be a good fit!

    Questions about this job? Nathalie Tourbay, our Recruitment Team Lead, would be happy to answer your questions.

    Scaleway is a #singular place and we’re looking for #singular people. If you like what you see here and you’ve got a story to tell, we’d love to hear from you.

    About Scaleway

    Scaleway, leading multi-cloud service provider for startups and cloud-native projects is catering to the global market with the essential mix of cloud computing resources that is flexible, cost effective, reliable, secure and sustainably powered.

    Scaleway is one of the few European providers to have full ownership over its stack, with no dependence on three levels: data center design and operation, hardware and software infrastructure, IaaS and PaaS. Scaleway has a daring approach that challenges the status quo, its ecosystem is designed to leverage market standards to make things simpler: S3 compatibility, a rolling up-to-date Kubernetes and Terraform support.

    Scaleway is constantly growing around the world, and currently serves hundreds of thousands of clients in over 160 countries. Scaleway’s services are deployed via six data centers located in three regions: Paris (France), Amsterdam (Netherlands) and Warsaw (Poland).

    We are committed to creating a diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, citizenship, disability, age, or veteran status.

    Find out more about working with us on Scaleway’s Career Page.

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    Document(s) :

    • Curriculum Vitæ